Sea World Dolphin Deep Water Adventure

Note

Sea World is Open and Operating

Inclusions

• Deep Water Dolphin Encounter at Sea World
• All equipment supplied

Exclusions

• Entry to Sea World is NOT included with any Animal Adventures Program and MUST be purchased separately. Participants arriving without an entry ticket for general admission will not be able to participate in the Animal Adventure Program booked. Admission can be purchased on the day, however it is recommended that you pre-purchase your entry to avoid waiting in line and missing your Animal Adventure

Time

• Operates daily at 2pm
• Dolphin Aqua Adventure programs are available 7 days a week and have approximately 14 participants per program. Approximate participant to animal ratio is 7:1
• You must check-in at Animal Adventures inside Sea World at least 1 hour prior to the program

Duration

• Program duration is approximately 45 minutes with approximately 20 minutes in the water

Location

• Sea World is located on Sea World Drive in Main Beach, Gold Coast

What To Bring

• Swimwear must be worn underneath wet suits or rash vests and board shorts

Additional Information

• Participants must be 9 years of age or over and a minimum of 132cm in height. (measured without footwear) Participants will be measured on the day of their program. Any participant who does not meet the height restriction will not be able to participate and will not be eligible for a refund.
• Participants must be competent swimmers/able to swim unaided
• Participants must be able to speak and/or understand English, or have a translator participate in the program with them (one translator per two participants maximum). There are no complimentary programs for translators. Persons acting as a translator must advise staff at the start of the program. Translators must satisfy all criteria
• Participants must have controlled motor movement
• Guests must remove any visible jewellery that can be removed including but not limited to; necklaces, bracelets, ear rings, body piercings, religious and cultural ornamentation, hair clips and pins (a single hair band is permitted) or any other accessories deemed not suitable in the program environment.
• Participants must follow directions quickly to the satisfaction of staff
• Participants must be able to quickly exit the pool area unassisted
• Based on medical advice, participants must not be pregnant
• Participants must not have any open cuts or infections
• Please inform staff of any medical conditions during check-in
• Participants must not have any form of disability which prevents them from satisfying the criteria for participation
• Animal Adventure booking is non-refundable and non-transferable
• Guests with disabilities are asked to call us directly to determine suitability to participate in the Animal Adventures programs. Please note a limited number of special needs programs are available for people with disabilities that otherwise prohibit them from participating

Terms And Conditions

• Participants acknowledge that they will be entering an environment housing animals. Whilst Sea World takes all reasonable precautions to ensure the health and safety of guests and staff, participants should be aware that close encounters with animals will always involve a degree of unpredictability, where quick reaction and strict attention to directions from staff are essential
• Participants release Sea World to the full extent permitted by law from any claim for personal injury, loss or damage arising from their participation in Animal Adventure programs. Participants agree to comply with all lawful directions that Sea World makes in respect of their participation
• All participation is subject to final assessment by the Marine Sciences staff member at the time of attendance. If at any time prior to the program or during the program a participant is assessed by the staff as not being able to fulfil the criteria, they will be directed to leave the program. No refund will be given
• Availability, start times, duration times, number of participants, selection criteria and all other conditions and/or relevant information are subject to change without notice

Cancellation Policy

• Sea World may at its sole discretion cancel any Animal Adventures program if the Marine Sciences staff member is of the opinion that extreme weather or other conditions make it impossible for the program to be held. In the event of such cancellation participants will either be rebooked into another Animal Adventures program (subject to program availability) or a full refund of program costs paid will be given to guests. Refunds will only be paid to the person who made the booking
• Animal Adventure bookings are valid only for the date, time and program specified
• All tickets purchased are non-refundable and cannot be redeemed or transferred except at the discretion of the operator

Booking Information

• Confirmation in the form of a tour voucher will be received at time of booking
• Mobile Vouchers are accepted! - Vouchers can also be presented on your mobile device for this attraction
• Availability was accurate at the time of booking however, is subject to change due to circumstances out of our control
• Offers and inclusions are subject to change without notice.
• We strongly suggest reconfirming your booking with the tour operator within 48 hours of making your booking and prior to making other travel arrangements
• For your information, complete Tour Operator Information including contact details is included on your tour voucher